Hiding Details of Food is Halal or Non Halal Open / Close

JOEL PHILIP filed this complaint againt Swiggy
fault fault

Type of Product/Service
Halal Food

When this happened

Purchase value in Rs.
Rs. 254

Complant Details / What Happened

Your Swiggy order #120385740016 has been cancelled. You will be charged Rs 254.0 as cancellation fee. I have made this order today. Before order there is no any option to know this food is halal or non halal. So after order i got restaurant contact details. I called and asked is the food is halal or non halal? They said it is halal food. I don't want any halal food. While making this call my cancelation with refund time is over. Even though i canceled my order. But Swiggy charged whole amount as cancelation fee. Is this right way Swiggy is hiding details of halal or non halal? And trying tovpeoples to eat halal food??

Loss Value / How much effected



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Status : Complaint Letter
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