Flipkart not sending replacement nor refunding my amount..not addressing my issue at all Open / Close

Prashanth Kumar filed this complaint againt Flipkart

Type of Product/Service

Gionee Max Mobile

When this happened

2021-10-09

Purchase value in Rs.

Rs. 5999

Complant Details / What Happened

Phone was missing in first order, called Flipkart for replacement and i got replacement but delivery boy asking for original device which I dont have.. I called many times flipkart, they agents hungup on me without listening,,,few of them placed my call on hold for 20 mins and then hangup..worst customer service my Flipkart. I want refund or replacement for my order ASAP.

Loss Value / How much effected

5999