Refund not received instead of the product gettinng cancelled Open / Close

Manash Mishra filed this complaint againt

Type of Product/Service

Electronic Geyser

When this happened

2021-10-11

Purchase value in Rs.

Rs. 5094

Complant Details / What Happened

I ordered 3 geysers and paid the amount on Sep 30.On Ot 11 I got a message fromflikart saying ur order is cancelled due to delay n delivery.From that day to now I have not received my refund.I have done 62 callbacks from the executive and they are saying they are not able to cancel the order as their is a technical glitch

Loss Value / How much effected

amount of 5094 with a waiting of 25 days as of now and dont know how many more days will have to wait