Termination request not being completed Open / Close

Nitin Rohilla filed this complaint againt Excitel

Type of Product/Service

Internet Broadband Service

When this happened

2021-07-31

Purchase value in Rs.

Rs. 4500

Complant Details / What Happened

Termination request was raised on 31 july and i was informed with in 2 days request will be completed. Company will send their executive to pick up used router box and refund of INR 2000 will be done but despite several calls no resolution

Loss Value / How much effected

2000